The Quality Culture Inventory: A Comprehensive Approach towards Measuring Quality Culture in Higher Education

Autor/inn/en	Hildesheim, Christine; Sonntag, Karlheinz
Titel	The Quality Culture Inventory: A Comprehensive Approach towards Measuring Quality Culture in Higher Education
Quelle	In: Studies in Higher Education, 45 (2020) 4, S.892-908 (17 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0307-5079
DOI	10.1080/03075079.2019.1672639
Schlagwörter	Educational Quality; Higher Education; Quality Assurance; Organizational Culture; Educational Improvement; Evaluation Methods; Educational Development; Outcome Measures; Program Descriptions; Models; Institutional Evaluation; Likert Scales; Foreign Countries; College Faculty; Institutional Characteristics; Factor Analysis; Structural Equation Models; Leadership Styles; Validity; Reliability; Administrator Attitudes; Teacher Attitudes; Organizational Communication; School Personnel; Germany + Suchen Sie Ihr Suchwort? Quality of education; Bildungsqualität; Hochschulbildung; Hochschulsystem; Hochschulwesen; Qualitätssicherung; Unternehmenskultur; Teaching improvement; Unterrichtsentwicklung; Bildungsentwicklung; Analogiemodell; Likert-Skala; Ausland; Fakultät; Faktorenanalyse; Führungsstil; Gültigkeit; Reliabilität; Lehrerverhalten; Schulpersonal; Deutschland
Abstract	Quality assurance and quality development represent central challenges of higher education institutions (HEIs). In this context, the term quality culture has gained increasing attention. Quality culture refers to an organizational culture, which emphasizes the importance of continuous quality improvement, shared attitudes, and commitment towards quality. Despite growing discussion of quality culture, sound empirical approaches that capture this key construct have not been developed systematically. Therefore, we developed the 'Quality Culture Inventory' (QCI), which represents a comprehensive approach to operationalizing quality culture in HEIs. In a first step, this paper summarizes the development and empirical validation of the QCI, which comprises six dimensions (e.g. quality-oriented commitment, leadership, and communication). In a second step, relationships between the QCI dimensions and several potential outcome measures (e.g. job satisfaction) are reported. The QCI allows HEIs to evaluate their current state of quality culture based on empirical evidence and develop target-oriented recommendations for quality improvement. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01