Staff Retention. Personnel Management Module. Operational Management Programme. Increasing Opportunities for Supervisors and Managers.

Autor/in	Murray, Jennifer
Institution	Hotel and Catering Training Co., London (England).
Titel	Staff Retention. Personnel Management Module. Operational Management Programme. Increasing Opportunities for Supervisors and Managers.
Quelle	(1989), (90 Seiten)Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; Monografie
ISBN	0-948572-21-3
Schlagwörter	Leitfaden; Unterricht; Lernender; Adult Education; Business Administration Education; Conflict Resolution; Employee Attitudes; Employer Employee Relationship; Employment Practices; Foreign Countries; Hospitality Occupations; Hotels; Job Development; Job Enrichment; Job Satisfaction; Labor Turnover; Management Development; Motivation; Organizational Climate; Personnel Management; Personnel Policy; Personnel Selection; Quality of Working Life; Staff Utilization; Supervisory Training; Tourism; United Kingdom (Great Britain) + Suchen Sie Ihr Suchwort? Lesson concept; Instruction; Unterrichtsentwurf; Unterrichtsprozess; Adult; Adults; Education; Adult basic education; Adult training; Erwachsenenbildung; Conflict solving; Konfliktlösung; Konfliktregelung; Arbeitnehmerinteresse; Berufspraxis; Ausland; Gastgewerbegehilfe; Arbeitsplatzgestaltung; Labor; Labour; Satisfaction; Arbeit; Zufriedenheit; psychologische; Motivation (psychologisch); Organisationsklima; Personalmanagement; Personalpolitik; Personalauswahl; Personalentscheidung; Arbeitsqualität; Deployment of labor; Deployment of labour; Personaleinsatz; Tourismus
Abstract	This self-instructional unit for supervisors and managers in the British hotel and catering industry is based on the view that problems in staff recruitment and retention are directly linked to the level of job satisfaction. The document begins with an introduction and advice on how to use the unit. Five sections cover the following topics: (1) how staff view their work; (2) conditions of the job; (3) staff motivation; (4) job design; and (5) recruitment. Each section contains trainee objectives and pencil and paper activities, with suggested answers, designed to help trainees meet those objectives. (CML)
Anmerkungen	Hotel and Catering Training Company, International House, High Street, Ealing, London W5 5DB, England.
Erfasst von	ERIC (Education Resources Information Center), Washington, DC