Literaturnachweis - Detailanzeige
Autor/inn/en | Simmonds Patience L.; Ingold, Jane L. |
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Titel | The Difficult Patron in the Academic Library: Problem Issues or Problem Patrons? |
Quelle | In: Reference Librarian, (2002) 75-76, S.55-66 |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 0276-3877 |
Schlagwörter | Academic Libraries; Behavior Problems; Conflict; Higher Education; Library Personnel; Student Attitudes; Users (Information) |
Abstract | Identifies difficult patron issues in academic libraries from the librarians' perspectives and offers solutions to try and prevent them from becoming problems. Topics include labeling academic library users; eliminating sources of conflict between faculty and library staff; and conflicts between students and library staff. (Author/LRW) |
Anmerkungen | The Haworth Press, Inc., 10 Alice St., Binghamton, NY 13904-1580. |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |