Virtually New: A Case Description of a Health System's New Employee Orientation COVID-19 Response Plan

Autor/in	Campuzano, Mariela V.
Titel	Virtually New: A Case Description of a Health System's New Employee Orientation COVID-19 Response Plan
Quelle	In: New Horizons in Adult Education & Human Resource Development, 34 (2022) 2, S.5-15 (11 Seiten) PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Campuzano, Mariela V.)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1939-4225
DOI	10.1002/nha3.20346
Schlagwörter	COVID-19; Pandemics; Staff Orientation; Emergency Programs; Computer Mediated Communication; Electronic Learning; Human Resources; Labor Force Development; Andragogy; Access to Computers; Videoconferencing; Program Design + Suchen Sie Ihr Suchwort? Personalberatung; Hilfsprogramm; Computerkonferenz; Humankapital; Arbeitskräftebestand; Andragogics; Andragogik; Programme design; Programmaufbau; Programmplanung
Abstract	As a result of the novel Coronavirus of 2019 (COVID-19), everyday life was transformed globally. With this, organizations were faced with the need to strategically and empathetically balance employee safety with business continuity as their survival largely depended on enacting immediate response measures by shifting to working remotely. When work moved online, essential programs including new employee onboarding, required a transition to virtual learning and development. This case description outlines Jackson Health System's COVID-19 New Employee Orientation (NEO) response plan through the lens of andragogy, with an emphasis on technological considerations. Following a description of decisions and responses to design and execute the virtual orientation program, a discussion is presented of three overarching lessons learned in the process: "Virtual onboarding is a necessarily iterative process;" "virtual onboarding must be intentional;" and "the technological divide must be addressed." Recommendations for human resource development (HRD) research and practice are offered. (As Provided).
Anmerkungen	Wiley. Available from: John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030. Tel: 800-835-6770; e-mail: cs-journals@wiley.com; Web site: https://www.wiley.com/en-us
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01