A Forest of Forests: Constructing a centre-usage profile as a source of outcomes assessment.

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Autor/Urheber	Huang, Li-Shih
Institution	Canadian Society for the Study of Education / Société canadienne pour l'étude de l'éducation
Titel	A Forest of Forests: Constructing a centre-usage profile as a source of outcomes assessment.
Quelle	In: Canadian Journal of Education/Revue canadienne de l'éducation; Vol 35 No 4 (2012); 199-224 ; Revue canadienne de l'éducation; Vol. 35 No 4 (2012); 1918-5979 ; 0380-2361(2013) PDF als Volltext kostenfreie Datei
Sprache	englisch; französisch
Dokumenttyp	online; Zeitschriftenaufsatz
Abstract	Most writing-centre administrators collect centre-usage information because it can generate one of the most basic forms of assessment. Such assessment can and often does determine resources in the institutional-funding process. In addition to responding to the call since the 1980s for rigorous scientific assessment issued from researchers and professionals in the field of writing centre research, assessment-based activities have also become necessary for accreditation, budget, and educational-accountability purposes at both institutional and programmatic levels. This paper reports on a usage-profile analysis of an outcomes-assessment project in the context of a newly established language-support unit. The centre-usage profile analysis focused on the 2,932 tutoring sessions conducted during the academic year, which involved 1,100 different users. In addition to the findings' implications for writing-centre research and practice, the information about the approach used in implementing this component may be useful to administrators, researchers, and practitioners in academic language-support units across institutions of higher education.
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