Shame: The Emotional Basis of Library Anxiety

Autor/in	McAfee, Erin L.
Titel	Shame: The Emotional Basis of Library Anxiety
Quelle	In: College & Research Libraries, 79 (2018) 2, S.237-256 (20 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0010-0870
Schlagwörter	Undergraduate Students; Anxiety; Academic Libraries; Psychological Patterns; Library Services; Affective Behavior; Emotional Response; Library Research; Physiology; Psychotherapy; Student Attitudes; Library Skills; Self Efficacy; Barriers; Personality Traits + Suchen Sie Ihr Suchwort? Angst; College; Colleges; University; Universities; Libary; Libraries; Hochschule; Fachhochschule; Universität; Bibliothek; Hochschulbibliothek; Bibliotheksarbeit; Affective disturbance; Active behaviour; Affektive Störung; Emotionales Verhalten; Physiologie; Psychotherapie; Schülerverhalten; Self-efficacy; Selbstwirksamkeit; Individual characteristics; Personality characteristic; Persönlichkeitsmerkmal
Abstract	In 1986, Constance Mellon found that 75 to 85 percent of undergraduate students experienced library anxiety as well as shame about their anxiety. Fifteen years earlier, Helen Block Lewis began her groundbreaking research in shame theory. This paper explores the affective components of library anxiety using the pioneering research of Constance Mellon, Helen Block Lewis, and others. Two issues are discussed: 1) how unacknowledged, recursive shame or "shame about shame" creates painful, emotional states such as library anxiety; and 2) how to recognize and neutralize unacknowledged shame in library service interactions. (As Provided).
Anmerkungen	Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail: acrl@ala.org; Web site: http://crl.acrl.org
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01