Business Simulation Games in Developing Pre-Service Restaurant Managers' Speech Interaction Competence Using GPTChat

Autor/inn/en	Nikolaeva, Sofiya; Chernysh, Valentyna; Boiko, Hanna; Galynska, Olena
Titel	Business Simulation Games in Developing Pre-Service Restaurant Managers' Speech Interaction Competence Using GPTChat
Quelle	In: Advanced Education, (2023) 22, S.27-37 (11 Seiten)Infoseite zur Zeitschrift PDF als Volltext kostenfreie Datei Verfügbarkeit
Zusatzinformation	ORCID (Nikolaeva, Sofiya) ORCID (Chernysh, Valentyna) ORCID (Boiko, Hanna) ORCID (Galynska, Olena)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	2409-3351
Schlagwörter	Business Administration Education; Simulation; Game Based Learning; Food Service; Administrators; Interpersonal Competence; Speech Communication; Artificial Intelligence; Speech Skills; Decision Making; Foreign Countries; Ukraine (Kyiv) + Suchen Sie Ihr Suchwort? Simulation program; Simulationsprogramm; Interpersonale Kompetenz; Künstliche Intelligenz; Mündliche Leistung; Sprachfertigkeit; Decision-making; Entscheidungsfindung; Ausland
Abstract	The study aims to develop speech interaction skills in language learning of pre-service restaurant managers with focus on professional skills -- decision-making in conflict and non-conflict communication situations using business simulation games; to explore the effectiveness of GPTChat as a tool for the development of students' speech interaction competence in the context of business simulation games. A mixed research design was employed which involved 44 pre-service restaurant managers of the National University of Food technologies (Kyiv, Ukraine) in 2023. The quantitative research method was used to assess the students' level of speech interaction competence using the Fisher Criterion. The qualitative research method was used for analyzing and interpreting data of the experimental learning. The results showed that the pre-service restaurant managers who were consulted by teachers, used GPTChat and business simulation games for developing their speech interaction and decision-making skills had higher results than those who only used GPTChat. It has been found that business simulation games allow pre-service restaurant managers to better understand the nature of conflict and non-conflict situations in their professional field, develop speech interaction competence, practice in decision-making in simulation environment. GPTChat can be used as a tool for creating various professional situations, analysing the algorithms of decision-making in conflict and non-conflict situations. (As Provided).
Anmerkungen	Igor Sikorsky Kyiv Polytechnic Institute. 37 Peremohy Avenue, Building 7 Office 718, Kyiv 03056, Ukraine. Tel: +38-044-204-85-37; e-mail: ae.fl.kpi@gmail.com; Web site: https://kpi.ua/en
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01