Literaturnachweis - Detailanzeige
Autor/inn/en | Campbell, Kim Sydow; Swisher, Val |
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Titel | A Maturity Model for Content Strategy Development and Technical Communicator Leadership |
Quelle | In: Journal of Technical Writing and Communication, 53 (2023) 4, S.286-309 (24 Seiten)
PDF als Volltext |
Zusatzinformation | ORCID (Campbell, Kim Sydow) |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
ISSN | 0047-2816 |
DOI | 10.1177/00472816231171863 |
Schlagwörter | Marketing; School Business Relationship; Models; Leadership; Organizational Objectives; Higher Education |
Abstract | While technical communication consultants and researchers agree that content strategy requires attention to both customer needs and business goals, we found no evidence that technical communication educators promote an accurate understanding of business goals among their content strategy students. Through industry-academia collaboration, we integrate two existing models, using content tactics within organizational characteristics that define the maturity level of an organization's content operations. Analyzing the current state of maturity for each characteristic highlights gaps that can define a content strategy with prioritized tactics and, ultimately, encourages the growth of technical communicator leadership and the empowerment of our profession. (As Provided). |
Anmerkungen | SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2024/1/01 |