Emotional Labor & COVID-19: MPA Program Director Perspectives

Autor/inn/en	Rinfret, Sara R.; McCandless, Sean; Grewell, Cara
Titel	Emotional Labor & COVID-19: MPA Program Director Perspectives
Quelle	In: Journal of Public Affairs Education, 28 (2022) 3, S.251-268 (18 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1523-6803
DOI	10.1080/15236803.2022.2035888
Schlagwörter	Masters Programs; Public Administration; Administrators; Emotional Response; Self Control; Pandemics; COVID-19; Gender Differences; Academic Rank (Professional); Faculty Workload; Experience; Psychological Patterns; Coping; Intersectionality + Suchen Sie Ihr Suchwort? Magister course; Magisterstudiengang; Öffentliche Verwaltung; Emotionales Verhalten; Selbstbeherrschung; Geschlechterkonflikt; Erfahrung; Bewältigung
Abstract	Emotional labor refers to the management and regulation of emotions as part of one's professional role. This research is one of the first to provide insight into the role of emotional labor during a global pandemic for Master of Public Administration (MPA) Program directors. Our paper both replicates and extends previous work in emotional labor through examining survey data from 92 MPA Directors. Using emotional labor as our descriptive framework, the findings suggest gender and academic rank indicate whose workload has been affected during the coronavirus pandemic. Furthermore, the results indicate the likelihood of greater burdens experienced by women, both white women and women of color. Our findings offer additional understanding about how emotional labor continues to impact certain populations within our public administration and policy discipline, sounding the alarm for MPA programs to address the problems at hand. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01