Nonverbal Behavior in Face-to-Face Survey Interviews: An Analysis of Interviewer Behavior and Adequate Responding

Autor/inn/en	Foucault Welles, Brooke; Sun, Hanyu; Miller, Peter V.
Titel	Nonverbal Behavior in Face-to-Face Survey Interviews: An Analysis of Interviewer Behavior and Adequate Responding
Quelle	In: Field Methods, 34 (2022) 1, S.52-68 (17 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1525-822X
DOI	10.1177/1525822X221075305
Schlagwörter	Nonverbal Communication; Surveys; Interviews; Responses; Social Behavior + Suchen Sie Ihr Suchwort? Non-verbal communication; Nonverbale Kommunikation; Survey; Umfrage; Befragung; Interviewing; Interviewtechnik; Social behaviour; Soziales Verhalten
Abstract	We examine relationships between interviewers' nonverbal behaviors and adequate responding in face-to-face survey interviews. We videotaped professional interviewers administering face-to-face survey interviews and coded them for three interviewer nonverbal behaviors: smiling, nodding, and direct gaze. These nonverbal interviewer behaviors were associated with significant increases in the frequency of respondents' adequate responses. Moreover, the nonverbal behaviors were equally likely to present in standardized and unstandardized utterances. These results suggest that interviewers' nonverbal behaviors positively correlate with adequate responding without deviating from standardized interview protocols. We discuss implications for survey theory and interviewer training. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01