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Autor/inn/enLiang, Garston; Sloane, Jennifer F.; Donkin, Christopher; Newell, Ben R.
TitelAdapting to the Algorithm: How Accuracy Comparisons Promote the Use of a Decision Aid
QuelleIn: Cognitive Research: Principles and Implications, 7 (2022), Artikel 14 (21 Seiten)
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Spracheenglisch
Dokumenttypgedruckt; online; Zeitschriftenaufsatz
ISSN2365-7464
DOI10.1186/s41235-022-00364-y
SchlagwörterDecision Support Systems; Accuracy; Difficulty Level; Feedback (Response); Training; Mathematics
AbstractIn three experiments, we sought to understand when and why people use an algorithm decision aid. Distinct from recent approaches, we explicitly enumerate the algorithm's accuracy while also providing summary feedback and training that allowed participants to assess their own skills. Our results highlight that such direct performance comparisons between the algorithm and the individual encourages a strategy of selective reliance on the decision aid; individuals ignored the algorithm when the task was easier and relied on the algorithm when the task was harder. Our systematic investigation of summary feedback, training experience, and strategy hint manipulations shows that further opportunities to learn about the algorithm encourage not only increased reliance on the algorithm but also engagement in experimentation and verification of its recommendations. Together, our findings emphasize the decision-maker's capacity to learn about the algorithm providing insights for how we can improve the use of decision aids. (As Provided).
AnmerkungenSpringer. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail: customerservice@springernature.com; Web site: https://link.springer.com/
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2024/1/01
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