Making Meaning of the Mid-Level Administrator Roles in International Student Service Centers

Autor/inn/en	Bodine Al-Sharif, Mary Ann; García, Hugo A.; McNaughtan, Jon
Titel	Making Meaning of the Mid-Level Administrator Roles in International Student Service Centers
Quelle	In: Journal of Higher Education, 92 (2021) 1, S.116-139 (24 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Bodine Al-Sharif, Mary Ann) ORCID (McNaughtan, Jon)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0022-1546
DOI	10.1080/00221546.2020.1762155
Schlagwörter	Middle Management; Administrator Role; Role Perception; Foreign Student Advisers; Foreign Students; Empowerment; Change Strategies; Power Structure; Social Problems; Organizational Climate; Resource Allocation; Campuses; Administrator Attitudes; Coping; Student Personnel Workers + Suchen Sie Ihr Suchwort? Mittlere Führungskraft; Role conception; Rollenverständnis; Ausländerbeauftragter; Lösungsstrategie; Social problem; Soziales Problem; Organisationsklima; Ressourcenallokation; Bewältigung
Abstract	This study explores how mid-level administrators working in international student service centers make meaning of their roles and perceive the support their institutions provide. Utilizing critical discourse analysis and the theoretical framework of empowerment, this study reveals the social problems, power struggles, and avenues mid-level administrators utilize for change. Specifically, we find that participants cope with significant social problems that impact society and higher education. They are often caught between internal and external power struggles over policy and procedures on their campuses and face expectations that are unrealistic given their available resources. In order to be empowered, mid-level administrators need their centers and spaces in favorable locations on campus; strategic actions and planning must include the internationalization of their institutions as a whole; organizational leadership must be engaged in their center and in international student programming; and the compliance component of their roles and the student service function must be separate. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01