Instructional and Business Continuity Amid and Beyond COVID-19 Outbreak: A Case Study from the Higher Colleges of Technology

Autor/inn/en	AlShamsi, Abdullatif; Mohaidat, Jihad; Hinai, Noura Al; Samy, Ahmed
Titel	Instructional and Business Continuity Amid and Beyond COVID-19 Outbreak: A Case Study from the Higher Colleges of Technology
Quelle	In: International Journal of Higher Education, 9 (2020) 6, S.118-135 (18 Seiten)Infoseite zur Zeitschrift PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1927-6044
Schlagwörter	COVID-19; Pandemics; Higher Education; Foreign Countries; Online Courses; School Closing; Distance Education; Readiness; Teaching Methods; Educational Technology; Electronic Learning; Socioeconomic Influences; Adjustment (to Environment); College Faculty; Teacher Attitudes; Integrated Learning Systems; School Personnel; Technology Uses in Education; Knowledge Management; College Students; Student Attitudes; United Arab Emirates + Suchen Sie Ihr Suchwort? Hochschulbildung; Hochschulsystem; Hochschulwesen; Ausland; Online course; Online-Kurs; School closings; Schule; Schließung; Schließung (von Schulen); Distance study; Distance learning; Fernunterricht; Teaching method; Lehrmethode; Unterrichtsmethode; Unterrichtsmedien; Sozioökonomischer Faktor; Fakultät; Lehrerverhalten; Schulpersonal; Technology enhanced learning; Technology aided learning; Technologieunterstütztes Lernen; Wissensmanagement; Collegestudent; Schülerverhalten; Vereinigte Arabische Emirate
Abstract	With the announcement of COVID-19 as a pandemic, and the call for social distancing, academic institutions reacted by shutting campuses and calling for the shift to virtual online delivery. In the United Arab Emirates (UAE) Higher Colleges of Technology (HCT), this study was designed in an effort to sustain success in these global challenging times that is informed by strategic foresight. HCT called for an all-online delivery starting March 22, 2020 after a two-day pilot in the preceding week. HCT readiness is a result of orchestrating: an ecosystem perspective on digital transformation, a forward-looking institutional strategy that has technology utilization as a major pillar, an education technology strategy, and a comprehensive set of intelligent learning tools. Forward-looking scenarios were designed based on two critical uncertainties: (1) COVID-19 longevity and (2) socio-economic disruption. These scenarios were named: Divine Mercy, Recovery Mode, New Norm, and Survival of the Fittest. Subsequently, the features of each scenario are assessed for implications on HCT's business and support operations, and the proactive strategies are documented to cope with these implications. During the full online delivery mode period, HCT surveys result reported 86% satisfaction amongst its faculty and 54% amongst its student body, delivered 234 000 hours through 61000 online classes, and delivered over 21000 hours of online professional development (PD) sourced from HCT's Learning Management System. Over the same period, more than 1900 non-faculty employees were running business as usual from home reported via online attendance and daily/weekly task forms. Envisioning future scenarios and preparing the organization for them is a practice that should be deployed in parallel to emergency response efforts to ensure successful business continuity. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01