Parents as 'Customers'? The Perspective of the 'Providers' of School Education. A Case Study from Germany

Autor/inn/en	Breidenstein, Georg; Krüger, Jens Oliver; Roch, Anna
Titel	Parents as 'Customers'? The Perspective of the 'Providers' of School Education. A Case Study from Germany
Quelle	In: Comparative Education, 56 (2020) 3, S.409-422 (14 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0305-0068
DOI	10.1080/03050068.2020.1724485
Schlagwörter	School Choice; Parent Attitudes; Social Differences; Commercialization; Global Approach; Criticism; Decision Making; Institutional Characteristics; Elementary Schools; Administrator Attitudes; Parent School Relationship; Foreign Countries; Marketing; Institutional Autonomy; Germany + Suchen Sie Ihr Suchwort? Choice of school; Schulwahl; Elternverhalten; Sozialer Unterschied; Globales Denken; Kritik; Decision-making; Entscheidungsfindung; Elementary school; Grundschule; Volksschule; Parent-school relationship; Parent school relationships; Parent-school relationships; Parent-school relation; Parent school relation; Eltern-Schule-Beziehung; Ausland; Institutionelle Autonomie; Deutschland
Abstract	The global establishing of school choice has often and convincingly been criticised in terms of social inequality because parents have very different access to resources to enforce their expectations and demands as 'costumers'. What is less discussed in the literature is the perspective of the 'providers': Do schools have to give up their position of predominance towards parents, when the single school becomes dependent on the parents' choice and decisions? The contribution explores the viewpoint of providers of primary school education in Germany. This may be particularly instructive as school choice is a rather new phenomenon in Germany. By focusing on a selection of three contrasting interviews with school leaders, representing different positions on the educational 'market', we show that only in a very fragmented and precarious sense reference is made to the concept of parents as 'customers'. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01