Employers' Perspectives on Workplace Communication Skills: The Meaning of Communication Skills

Autor/inn/en	Coffelt, Tina A.; Grauman, Dale; Smith, Frances L. M.
Titel	Employers' Perspectives on Workplace Communication Skills: The Meaning of Communication Skills
Quelle	In: Business and Professional Communication Quarterly, 82 (2019) 4, S.418-439 (22 Seiten) PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Coffelt, Tina A.)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	2329-4922
DOI	10.1177/2329490619851119
Schlagwörter	Employer Attitudes; Employers; Communication Skills; Written Language; Nonverbal Communication; Computer Mediated Communication; Electronic Mail; Work Environment; Interpersonal Communication; Communication Strategies; Oral Language; Visual Aids; Administrator Attitudes; Interpersonal Relationship; Listening Skills + Suchen Sie Ihr Suchwort? Arbeitgeberinteresse; Kommunikationsstil; Geschriebene Sprache; Non-verbal communication; Nonverbale Kommunikation; Computerkonferenz; Elektronischer Briefkasten; Arbeitsmilieu; Interpersonale Kommunikation; Kommunikationsstrategie; Oral interpretation; Mündlicher Sprachgebrauch; Anschauungsmaterial; Interpersonal relation; Interpersonal relations; Interpersonelle Beziehung; Zwischenmenschliche Beziehung
Abstract	Employers provide their interpretation of the meaning of "communication skills" in this qualitative study of 22 managers. Employers understand written communication to be types of documents, a way to write, and a mode of communication. Oral communication skills mean a style of interacting, presenting, and conducting meetings. Visual communication skills were understood to be data visualization or nonverbal communication. Electronic communication was interpreted as email. The findings contribute to closing-the-gap research by highlighting areas where meaning converges for employers and instructors. Faculty members in communication disciplines can incorporate these findings into their course design and learning outcome discussions. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01