Interviewer-Respondent Interaction and Rapport in PIAAC

Autor/in	Maddox, Bryan
Titel	Interviewer-Respondent Interaction and Rapport in PIAAC
Quelle	In: Quality Assurance in Education: An International Perspective, 26 (2018) 2, S.182-195 (14 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0968-4883
DOI	10.1108/QAE-05-2017-0022
Schlagwörter	Interviews; International Assessment; Interaction; Interpersonal Relationship; Foreign Countries; Nonverbal Communication; Observation; Slovenia + Suchen Sie Ihr Suchwort? Interviewing; Interviewtechnik; Interaktion; Interpersonal relation; Interpersonal relations; Interpersonelle Beziehung; Zwischenmenschliche Beziehung; Ausland; Non-verbal communication; Nonverbale Kommunikation; Beobachtung; Slowenien
Abstract	Purpose: This paper aims to investigate small-scale, qualitative observations of interviewer-respondent interaction in the Organisation for Economic Co-operation and Development's Programme for the International Assessment of Adult Competencies (PIAAC). Design/methodology/approach: The paper uses video-ethnographic methods to document talk and gesture in assessment in Slovenian household settings. It presents an in-depth case study of interaction in a single testing situation. Findings: Observing interaction in assessment captures data on assessment performance that is not available in quantitative analysis of assessment response processes. The character of interviewer-respondent interaction and rapport is shaped by the cognitive demands of assessment and the distinctive ecological setting of the household. Research limitations/implications: Observational data on assessment response processes and interaction in real-life assessments can be integrated into and synthesized with other sources of "process data". Practical implications: Assessment programs such as PIAAC should consider the significance of the household setting on assessment quality and observations of interaction in assessment as a valid source of paradata. Social implications: There is a place for small-scale observational studies of assessment to inform public understanding of assessment quality and validity. Originality/value: The paper provides qualitative insights into the significance of interaction and "interviewer effects" in household assessment settings. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01