Application of Total Quality Management System in Thai Primary Schools

Autor/inn/en	Prueangphitchayathon, Setthiya; Tesaputa, Kowat; Somprach, Kanokorn
Titel	Application of Total Quality Management System in Thai Primary Schools
Quelle	In: Educational Research and Reviews, 10 (2015) 11, S.1535-1546 (12 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1990-3839
Schlagwörter	Total Quality Management; Best Practices; Case Studies; Instructional Leadership; Scores; Achievement Tests; Reading Achievement; Critical Thinking; Reading Tests; Writing Tests; Educational Quality; Knowledge Management; Foreign Countries; School Administration; Elementary Schools; Semi Structured Interviews; Elementary School Students; Mixed Methods Research; Thailand + Suchen Sie Ihr Suchwort? Quality management; Qualitätsmanagement; Case study; Fallstudie; Case Study; Instruction; Leadership; Bildung; Erziehung; Führung; Achievement test; Achievement; Testing; Test; Tests; Leistungsbeurteilung; Leistungsüberprüfung; Leistung; Testdurchführung; Testen; Leseleistung; Kritisches Denken; Lesetest; Writing test; Schreibtest; Quality of education; Bildungsqualität; Wissensmanagement; Ausland; Elementary school; Grundschule; Volksschule
Abstract	The present study seeks to develop a total quality management (TQM) system that can be applied to primary schools. The approach focuses on customer orientation, total involvement of all constituencies and continuous improvement. TQM principles were studied and synthesized according to case studies of the best practices in 3 primary schools (small, medium, and large). I Inputs were defined as organizational leadership and organizational resources. Processes were defined as existing in five subsystems, strategic planning, student and stakeholder focus, knowledge management and measurement, staff focus, and process management. Output consisted of education towards excellence and improved performance of the students as the result of the work of subsystems. The application of TQM to improve quality of education in the school system provides a high quality gradient focusing on improvement in student performance in terms of academic achievement, key competencies and scores on achievement tests in reading, critical thinking and writing. (As Provided).
Anmerkungen	Academic Journals. e-mail: err@academic.journals.org; e-mail: service@academicjournals.org; Web site: http://academicjournals.org/journal/ERR
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01