Designing for Multiple Stakeholder Interests within the Humanitarian Market: The Case of Off-Grid Energy Devices

Autor/inn/en	Nielsen, Brita Fladvad; Rodrigues Santos, Ana Laura
Titel	Designing for Multiple Stakeholder Interests within the Humanitarian Market: The Case of Off-Grid Energy Devices
Quelle	In: International Journal of Learning and Change, 7 (2013) 1-2, S.49-67 (19 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1740-2875
DOI	10.1504/IJLC.2013.056496
Schlagwörter	Stakeholders; Sustainability; Energy Education; Power Technology; Design Requirements; Consumer Economics; Consumer Education; Social Values; Social Services; Sustainable Development; Marketing; Expertise; Technology Transfer; Needs Assessment; Decision Making; Semi Structured Interviews; International Organizations; Selection Criteria; Knowledge Level; Budgets; Reputation; Trust (Psychology); Models; Human Factors Engineering; Foreign Countries; Refugees; Nongovernmental Organizations; Netherlands; Norway; United Kingdom; United States + Suchen Sie Ihr Suchwort? Nachhaltigkeit; Antriebstechnik; Design preferences; Gestaltungsmittel; Konsumökonomie; Konsumerziehung; Sozialer Wert; Social service; Soziale Dienstleistung; Soziale Dienste; Nachhaltige Entwicklung; Expert appraisal; Technologietransfer; Bedarfsermittlung; Decision-making; Entscheidungsfindung; International organisation; International organisations; International organization; Internationale Organisation; Selection criterion; Auslesekriterium; Wissensbasis; Finanzhaushalt; Analogiemodell; Ausland; Flüchtling; Niederlande; Norwegen; Großbritannien; USA
Abstract	A "humanitarian market" for off-grid renewable energy technologies for displaced populations in remote areas has emerged. Within this market, there are multiple stakeholder agendas. End-user needs and sustainable development goals are currently not considered through the customer-enterprise relationship and the applied product and service design process. Challenges inherent in the attempt to satisfy multiple stakeholder interests are complicated by short-term planning by humanitarian funding agencies. These challenges have led to poor technical performance, accountability issues and increased mistrust between stakeholders. Enterprises looking for sustainable and predictable markets in the humanitarian relief context will benefit from reflecting upon and communicating their role in this market to organisations and end-users. Including a more participatory development approach may ensure progress towards a more "sustainable" and "real needs"-based market, with products that take long-term considerations into account. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10