Using Social Media to Facilitate Knowledge Transfer in Complex Engineering Environments: A Primer for Educators

Autor/inn/en	Murphy, Glen; Salomone, Sonia
Titel	Using Social Media to Facilitate Knowledge Transfer in Complex Engineering Environments: A Primer for Educators
Quelle	In: European Journal of Engineering Education, 38 (2013) 1, S.70-84 (15 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0304-3797
DOI	10.1080/03043797.2012.742871
Schlagwörter	Engineering; Computer Software; Social Networks; Internet; Knowledge Management; Interaction; Corporations; Program Improvement; Information Transfer + Suchen Sie Ihr Suchwort? Maschinenbau; Social network; Soziales Netzwerk; Wissensmanagement; Interaktion; Unternehmen; Informationsübertragung
Abstract	While highly cohesive groups are potentially advantageous they are also often correlated with the emergence of knowledge and information silos based around those same functional or occupational clusters. Consequently, an essential challenge for engineering organisations wishing to overcome informational silos is to implement mechanisms that facilitate, encourage and sustain interactions between otherwise disconnected groups. This paper acts as a primer for those seeking to gain an understanding of the design, functionality and utility of a suite of software tools generically termed social media technologies in the context of optimising the management of tacit engineering knowledge. Underpinned by knowledge management theory and using detailed case examples, this paper explores how social media technologies achieve such goals, allowing for the transfer of knowledge by tapping into the tacit and explicit knowledge of disparate groups in complex engineering environments. (Contains 3 tables.) (As Provided).
Anmerkungen	Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10