Literaturnachweis - Detailanzeige
| Autor/in | Kubala, James Joseph |
|---|---|
| Titel | Leadership Strategies of Performance Measures Impacts in Public Sector Management: A National Content Analysis. |
| Quelle | (2002), (111 Seiten)
PDF als Volltext kostenfreie Datei |
| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Monographie |
| Schlagwörter | Hochschulschrift; Dissertation; Adult Education; City Government; City Officials; Comparative Analysis; Human Resources; Institutional Administration; Leadership; Leadership Styles; Management Systems; Municipalities; National Surveys; Organizational Communication; Organizational Effectiveness; Performance; Performance Based Assessment; Public Sector; United States |
| Abstract | A quantitative and qualitative study examined three leadership strategies found in performance-based management (human resource, scientific management and political strategies used in public sector management); a framework by which performance measurement (PM) supports leadership strategies; and how the strategies impact PM. It examined leadership strategies of American city officials and how they support and impact PM. A national survey of 545 cities with populations over 50,000 was conducted. Demographic findings indicated 91 percent of commentators were familiar or very familiar with PM in their cities; 73 percent said the City Manager's Office was the driving force in PM; 90 percent felt the City Manager's Office supported use of PM; 55 percent believed their staff was capable of analyzing performance data; 73 percent of cities used PM was to monitor administration's performance for efficiency and effectiveness; 91 percent felt use of PM was not mandated or associated with a law; and 62 percent used outcome measures to examine results/impacts of organizational efforts and activities. Use of PM was recommended because it is a management tool that shares information, enhances decision making, and promotes policy ownership by all individuals within an organization; PM enables two-way communication, a shared vision of an organization's mission and goals, and establishment of a plan of action and accountability for meeting these goals. (Appendixes include 45 references, study results, and instruments.) (YLB) |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
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