Literaturnachweis - Detailanzeige
| Autor/in | Ostermeier, Terry H. |
|---|---|
| Titel | Gender, Nonverbal Cues, and Intercultural Listening: Conversational Space and Hand Gestures. |
| Quelle | (1997), (16 Seiten)
PDF als Volltext kostenfreie Datei |
| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Monographie |
| Schlagwörter | Communication Problems; Communication Research; Foreign Students; Higher Education; Intercultural Communication; Listening Skills; Nonverbal Communication; Questionnaires; Sex Differences; Undergraduate Students |
| Abstract | A study examined students' perceptions of nonverbal cues as they affected the listening process during interviews with someone from a culture outside of the United States. Subjects were 129 American students in a senior level cross cultural communication course at a midwestern state university; they each interviewed an international person (primarily students enrolled in the university). Interviewers completed the Nonverbal Communication Questionnaire and were asked to note the use of conversational space and hand gestures of the international person, whether or not it was similar or different from American behavior, and whether it had a positive or negative effect on listening to the international person. Results indicated that: (1) the interviewers reported they perceived similarity for seven of the eight forms of interaction in considering the gender of both parties; (2) female interviewers indicated they perceived a negative effect on listening for the use of conversational space but a positive effect for hand gestures; (3) the positive effect for hand gestures occurred only in female-female interaction; (4) when a female interviewed a male, there was a negative effect on listening for both space and gestures; and (5) males perceived a negative effect on listening for both conversational space and hand gestures. Findings suggest that college students need to become more familiar with the values, beliefs, and resulting behaviors of persons from other cultures to assist in the reduction of uncertainty and anxiety. (Contains 29 references and four tables of data; an appendix contains the Nonverbal Communication Questionnaire.) (RS) |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
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