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Autor/in | Pollak, Ave |
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Institution | Mercer County Community Coll., Trenton, NJ. |
Titel | Communication Strategies at Work. P.R.I.D.E. People Retraining for Industry Excellence. |
Quelle | (1995), (63 Seiten)
PDF als Volltext |
Beigaben | Tabellen |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Monographie |
Schlagwörter | Leitfaden; Unterricht; Lehrer; Adult Basic Education; Adult Literacy; Assertiveness; Behavioral Objectives; Communication Skills; Competency Based Education; Conflict Resolution; Curriculum Guides; Instructional Materials; Interpersonal Competence; Job Skills; Labor Force Development; Learning Activities; Listening Skills; Literacy Education; Nonverbal Communication; Student Evaluation; Workplace Literacy Lesson concept; Instruction; Unterrichtsentwurf; Unterrichtsprozess; Teacher; Teachers; Lehrerin; Lehrende; Adult; Adults; Education; Adult education; Erwachsenenbildung; Kommunikationsstil; Competence; Competency; Competency-based education; Unterricht; Kompetenzorientierte Methode; Conflict solving; Konfliktlösung; Konfliktregelung; Curriculare Materialien; Lehrmaterial; Lehrmittel; Unterrichtsmedien; Interpersonale Kompetenz; Produktive Fertigkeit; Arbeitskräftebestand; Lernaktivität; Non-verbal communication; Nonverbale Kommunikation; Schulnote; Studentische Bewertung |
Abstract | This workplace skills course on communication strategies at work is designed to begin the process of building effective communication skills for use in the workplace as well as in personal relationships. Introductory material includes a course description and objectives. The course consists of four sessions, each of which has these components: objectives, topics, methods, materials list, teacher tips, and information sheets and handouts. Topics covered in the sessions include the following: the communication process; different personality types and strategies for dealing with others; active listening skills; assertiveness skills; confidence building; use of professional behavior and respect to gain cooperation; conflict resolution; and non-verbal messages. (YLB) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2004/1/01 |