Differences in Meanings for Nonverbal Cues and Ease/Difficulty in Intercultural Listening.

Autor/in	Ostermeier, Terry H.
Titel	Differences in Meanings for Nonverbal Cues and Ease/Difficulty in Intercultural Listening.
Quelle	(1994), (19 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Beigaben	Tabellen
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Tagungsbericht; Communication Problems; Communication Research; Cultural Differences; Higher Education; Intercultural Communication; Interviews; Listening; Nonverbal Communication; Questionnaires; Student Attitudes; Student Reaction + Suchen Sie Ihr Suchwort? Kommunikationsbarriere; Kommunikationsforschung; Kultureller Unterschied; Hochschulbildung; Hochschulsystem; Hochschulwesen; Interkulturelle Kommunikation; Interviewing; Interviewtechnik; Hörvorgang; Zuhören; Non-verbal communication; Nonverbale Kommunikation; Fragebogen; Schülerverhalten; Schülerkritik
Abstract	A study investigated the listening experiences of American university students who interviewed people from other cultures as part of a class project. A total of 103 individuals from African, Asian, European, Latin American, and Middle Eastern cultures were interviewed. Each of the American interviewers described his/her perceptions of five nonverbal cues (voice, space, eye behavior, facial expressions, and hand gestures) by completing a questionnaire. Results indicated that: (1) depending on the type of nonverbal cue, listening to someone from another culture was either more difficult or easier; (2) adverse impacts on listening due to the differences in meanings for nonverbal cues occurred if the American student listener perceived something negative directed at him/her personally or something directed as a negative response to some portion of the message; and (3) whether differences in meanings resulted in easier or more difficult listening appeared to be related to the cultural area of the world from which the interviewee originated. Findings suggest that differences in meanings for nonverbal cues among cultures does not necessarily make it more difficult to listen to someone from another culture. (Contains 18 references. The nonverbal communication questionnaire is attached.) (RS)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2004/1/01