Literaturnachweis - Detailanzeige
Autor/in | Victor, David A. |
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Titel | Teaching Cross-Cultural Conflict Management Skills. |
Quelle | (1987), (7 Seiten)
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Monographie |
Schlagwörter | Leitfaden; Unterricht; Lehrer; Business Administration Education; Business Communication; Conflict Resolution; Course Content; Cross Cultural Training; Global Approach; Higher Education; Intercultural Communication; International Trade; Management Development; Second Language Instruction Lesson concept; Instruction; Unterrichtsentwurf; Unterrichtsprozess; Teacher; Teachers; Lehrerin; Lehrende; Unternehmenskommunikation; Conflict solving; Konfliktlösung; Konfliktregelung; Kursprogramm; Interkulturelle Orientierung; Globales Denken; Hochschulbildung; Hochschulsystem; Hochschulwesen; Interkulturelle Kommunikation; Trade; International relations; Handel; Internationale Beziehungen; Fremdsprachenunterricht |
Abstract | One of the most important areas for business educators to address in preparing their students to compete effectively in world markets is cross-cultural negotiating and conflict management. To do so, teachers must prepare students to understand the markets into which they enter as managers. The objective is not to learn a great deal about one culture or market, or to divide the world into foreign and domestic markets, but to promote a cross-cultural perspective on the global economy by training students to observe cultures and ask the right questions. An international business communication course offered at Eastern Michigan University takes a two-part approach to teaching conflict management and negotiation. In the first part, students are taught the seven factors most likely to change in a business setting across cultures: language, environment and technology, social organization, contexting, authority conception, nonverbal communication and behavior, and temporal conception. In the second part, students are taught to apply those factors to a five-step model for conflict management. While the approach is designed for business training, the concept underlying it can be applied to many disciplines in which cross-cultural interaction is a factor. (MSE) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |