On the Allocation and Impacts of Managerial Training.

Autor/inn/en	Adhvaryu, Achyuta; Murathanoglu, Emir; Nyshadham, Anant
Institution	National Bureau of Economic Research
Titel	On the Allocation and Impacts of Managerial Training.
Quelle	Cambridge, Mass: National Bureau of Economic Research (2023) PDF als Volltext (1); PDF als Volltext (2) Link als defekt meldenVerfügbarkeit
Reihe	NBER working paper series. w31335
Beigaben	Illustrationen
Sprache	englisch
Dokumenttyp	online; Monographie; Graue Literatur
DOI	10.3386/w31335
Schlagwörter	Randomisierung; Soziale Kompetenz; Training; Mittleres Management; Personalentwicklung; Personalmanagement; Arbeitsproduktivität; Betriebliche Bildungsarbeit; Arbeitspapier; Führungskraft
Abstract	We study the allocation and productivity consequences of training production line supervisors in soft skills via a randomized controlled trial. Consistent with standard practice for training investments within firms, we asked middle managers -- who sit above supervisors in the hierarchy -- to nominate members of their supervisory team for training. Program access was randomized within these recommendation rankings. Highly recommended supervisors experienced no productivity gains; in contrast, less-recommended supervisors' productivity increased 12% relative to controls. This was not due to poor information or favoritism. Instead, consistent with the fact that supervisor turnover comes at a large effort cost to middle managers due to gaps in coverage and onboarding, middle managers prioritized retention over productivity impacts. Indeed, treated supervisors were 15% less likely to quit than controls; this gain was most pronounced for highly recommended supervisors. Misallocation of training can help explain the persistence of low managerial quality in firms.
Erfasst von	ZBW - Leibniz-Informationszentrum Wirtschaft, Kiel
Update	2024/1