Literaturnachweis - Detailanzeige
| Autor/inn/en | Thüring, Manfred; Mahlke, Sascha |
|---|---|
| Titel | Usability, aesthetics and emotions in human-technology interaction. |
| Quelle | In: International journal of psychology, 42 (2007) 4, S. 253-264Infoseite zur Zeitschrift |
| Sprache | englisch |
| Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
| ISSN | 0020-7594 |
| Schlagwörter | Forschung; Emotion; Mensch-Maschine-Kommunikation; Mensch-Maschine-System; Ästhetik; Technologie; Ergonomie; Produktgestaltung; Gestaltung |
| Abstract | In the past, research on human-technology interaction has almost exclusively concentrated on aspects of usefulness and usability. Despite the success of this line of research, its narrow perspective has recently become a target for criticism. To explain why people prefer some systems over others, factors such as aesthetic qualities and emotional experiences play an important role in addition to instrumental aspects. In the following, 3 experiments with a total of 134 participants are reported that illustrate the importance of such factors. In Experiment 1, the role of emotions in human-technology interaction was studied by using K. R. Scherer's (1984) component theory of emotions as a theoretical foundation. A combination of methods is derived from that theory and employed to measure subjective feelings, motor expressions, physiological reactions, cognitive appraisals, and behavior. The results demonstrate that the manipulation of selected system properties may lead to differences in usability that affect emotional user reactions. Experiment 2 investigated the interplay of instrumental and noninstrumental system qualities. The results show that users' overall appraisal of a technical device is influenced by both groups of qualities. In Experiment 3, the approaches of the first 2 studies are joined to analyze the influence of usability and aesthetics within a common design. The results indicate that systems differing in these aspects affect the perception of instrumental and noninstrumental qualities as well as the users' emotional experience and their overall appraisal of the system. Summarizing the results, a model is presented specifying 3 central components of user experience (CUE) and their interrelations (CUE model). The model integrates the most important aspects of human-technology interaction and hints at a number of interesting issues for future research. (ZPID). |
| Erfasst von | Leibniz-Institut für Psychologie, Trier |
| Update | 2008/2 |
Literaturbeschaffung und Bestandsnachweise in Bibliotheken prüfen
Permalink als QR-Code
Inhalt auf sozialen Plattformen teilen (nur vorhanden, wenn Javascript eingeschaltet ist)
Teile diese Seite:
