Literaturnachweis - Detailanzeige
Autor/inn/en | Lord, Beverley R.; Robb, Alan J.; Shanahan, Yvonne P. |
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Titel | Performance indicators. Experiences from New Zealand tertiary institutions. |
Quelle | In: Higher education management, 10 (1998) 2, S. 41-57 |
Beigaben | Literaturangaben 22; Tabellen 4 |
Sprache | englisch; englische Zusammenfassung |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 1013-851X |
Schlagwörter | Empirische Untersuchung; Evaluation; Interview; Methode; Messung; Messverfahren; Hochschullehrer; Hochschule; Leistungsmessung; Bibliothek; Personal; Neuseeland |
Abstract | The literature relating to performance measurement is briefly reviewed. The study uses an activity based management approach, in which staff in registries, libraries and an academic department identified appropriate measures of performance for mechanistic activities. However, even measures identified by staff themselves were still subject to some criticism. For some avtivities, particularly at senior staff levels, mechanistic measures are inappropriate and not practicable. Performance of these activities can best be evaluated by informal feedback from a variety of sources, including peers, students, other departments and other institutions. Interviewees noted that any performance measures used in institutions should be linked to a formal performance appraisal. (DIPF/orig.) |
Erfasst von | DIPF | Leibniz-Institut für Bildungsforschung und Bildungsinformation, Frankfurt am Main |
Update | 1999_(CD) |