Building Interpersonal Relationships as a Key to Effective Speaking Center Consultations

Autor/inn/en	Ward, Kiya; Schwartzman, Roy
Titel	Building Interpersonal Relationships as a Key to Effective Speaking Center Consultations
Quelle	In: Journal of Instructional Psychology, 36 (2009) 4, S.363-372 (10 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0094-1956
Schlagwörter	Emotional Intelligence; Speech Communication; Consultants; Guidance Centers; Empathy; Interpersonal Relationship; Consultation Programs; Group Dynamics; Barriers; Change Strategies; Qualitative Research; Trust (Psychology); Performance Factors; Communication Strategies; Communication Research; Graduate Surveys; Student Surveys; Student Attitudes; Program Effectiveness; Social Cognition + Suchen Sie Ihr Suchwort? Emotionale Intelligenz; Consultant; Berater; Guidance center; Counseling center; Counseling centers; Beratungsstelle; Empathie; Interpersonal relation; Interpersonal relations; Interpersonelle Beziehung; Zwischenmenschliche Beziehung; Fachberatung; Gruppendynamik; Lösungsstrategie; Qualitative Forschung; Leistungsindikator; Kommunikationsstrategie; Kommunikationsforschung; Schülerbefragung; Schülerverhalten; Soziale Kognition
Abstract	Although much interest has been generated regarding the functions speaking centers serve and the effects consultations can have, minimal research has addressed the dynamics of consultations themselves. This study documents what speaking center clients and consultants identify as barriers in consultations and how they address them. Analysis of qualitative survey data obtained from university speaking center clients and consultants shows that emotional intelligence, empathy, and interpersonal trust serve as necessary underlying components of successful consultations. (As Provided).
Anmerkungen	Project Innovation, Inc. P.O. Box 8508 Spring Hill Station, Mobile, AL 36689-0508. Tel: 251-343-1878; Fax: 251-343-1878; Web site: http://www.projectinnovation.biz/jip.html
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10