The Power of Process Improvement

Autor/inn/en	Fairfield-Sonn, James W.; Morgan, Sandra; Sumukadas, Narendar
Titel	The Power of Process Improvement
Quelle	In: Simulation & Gaming, 35 (2004) 4, S.517-524 (8 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1046-8781
DOI	10.1177/1046878104265453
Schlagwörter	Employee Attitudes; Total Quality Management; Job Satisfaction; Students; Student Interests; Simulation; Employees; Organizational Development; Teamwork; Improvement; Job Enrichment; Games + Suchen Sie Ihr Suchwort? Arbeitnehmerinteresse; Quality management; Qualitätsmanagement; Labor; Labour; Satisfaction; Arbeit; Zufriedenheit; Student; Schüler; Schülerin; Studentin; Studieninteresse; Simulation program; Simulationsprogramm; Employee; Arbeitnehmer; Beschäftigter; Organisationsentwicklung; Qualitätssteigerung; Arbeitsplatzgestaltung; Game; Spiel; Spiele
Abstract	Over the last several decades many systematic management approaches, such as Total Quality Management, aimed at improving organizational performance and employee satisfaction have captured organizations' attention. Given their origins in statistics, operations management, and engineering, many of the concepts and techniques are technical. When first introduced to these methods, students become lost in their complexity and lose interest. This exercise was designed to provide students a simple way to experience first-hand the power of process improvement so that, once their interest was stimulated, they would explore advanced methods. (Contains 4 tables.) (As Provided).
Anmerkungen	SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10