Literaturnachweis - Detailanzeige
Autor/in | Sass, Rivkah K. |
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Titel | Marketing the Worth of Your Library. |
Quelle | In: Library Journal, 127 (2002) 11, S.37-38 |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 0363-0277 |
Schlagwörter | Budgets; Competition; Library Expenditures; Library Services; Marketing; Private Sector; Surveys; User Needs (Information); User Satisfaction (Information); Value Judgment |
Abstract | Discusses the need for libraries to market the value of their services. Highlights include customer satisfaction surveys; competition with other information providers; borrowing ideas from the private sector; focusing on marketing electronic resources; targeting younger users; the importance of personal service; and having a budget for advertising. Side bar lists Five Things Libraries Can Do To Market Their Worth. (LRW) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |