Boundary-Spanner Role Conflict in Public Urban Universities

Autor/inn/en	Gauntner, Joseph; Hansman, Catherine A.
Titel	Boundary-Spanner Role Conflict in Public Urban Universities
Quelle	In: Journal of Higher Education Outreach and Engagement, 21 (2017) 1, S.104-131 (28 Seiten)Infoseite zur Zeitschrift PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1534-6102
Schlagwörter	Urban Universities; Role Conflict; Partnerships in Education; School Community Relationship; School Community Programs; Qualitative Research; Nonprofessional Personnel; Administrator Attitudes; Change Strategies; Interviews; Tenure; Group Dynamics; Grounded Theory; Ohio (Cleveland) + Suchen Sie Ihr Suchwort? Rollenkonflikt; Hochschulpartnerschaft; Qualitative Forschung; Lösungsstrategie; Interviewing; Interviewtechnik; Amtszeit; Beschäftigungsdauer; Gruppendynamik
Abstract	It is common for universities that seek community partnerships to employ full-time staff, formally sanctioned as boundary spanners, to develop and manage such partnerships. These staff are frequently administrative or allied staff rather than tenure-track faculty or academic unit administrators. Given the multiple interests of universities and their community partners, it seems likely that boundary spanners attempting to design mutually beneficial relationships will experience role conflict as they seek to align diverse community and institutional agendas. This qualitative study explored the experience of role conflict as reported by university staff boundary spanners. This study found that role conflict was an integral part of the boundary spanner role and that boundary spanners exhibited two responses to role conflict: formative responses, directed toward continuing to seek mutual benefit, and adaptive responses, wherein mutual benefit was not pursued. External factors impacting role conflict were also identified. (As Provided).
Anmerkungen	Office of the Vice President for Public Service and Outreach, University of Georgia and the Institute of Higher Education. Treanor House, 1234 South Lumpkin Street, Athens, GA 30602. Tel: 706-542-6167; Fax: 706-542-6124; e-mail: jheoe@uga.edu; Web site: http://www.jheoe.uga.edu
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01