Cline Library Surveys of the NAU Faculty and Students, and Users of Media Services and Field Services, and Evaluations of the Desk Services Provided by Media Services and Special Collections and Archives.

Autor/inn/en	Mullen, Melissa J.; und weitere
Institution	Northern Arizona Univ., Flagstaff. Social Research Lab.
Titel	Cline Library Surveys of the NAU Faculty and Students, and Users of Media Services and Field Services, and Evaluations of the Desk Services Provided by Media Services and Special Collections and Archives.
Quelle	(1994), (217 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Archives; College Faculty; College Libraries; College Students; Delivery Systems; Educational Media; Higher Education; Library Administration; Library Services; Questionnaires; Student Attitudes; Student Surveys; Teacher Attitudes; User Satisfaction (Information); Users (Information) + Suchen Sie Ihr Suchwort? Archivwesen; Archiv; Fakultät; College; Library; Libraries; Hochschule; Fachhochschule; Bibliothek; Universitätsbibliothek; Collegestudent; Auslieferung; Bildungsmittel; Unterrichtsmedien; Hochschulbildung; Hochschulsystem; Hochschulwesen; Bibliotheksarbeit; Fragebogen; Schülerverhalten; Schülerbefragung; Lehrerverhalten; Benutzerfreundlichkeit; Benutzerprofil; Nutzer
Abstract	Results are presented from surveys conducted at Northern Arizona University (NAU) about its library services. Mail survey questionnaires were completed by 266 faculty members, and a telephone survey questioned 400 students about library services at the university's Cline Library. A mail survey completed by 121 media service users and 126 field service users (all faculty members) and a desk evaluation completed by the users of media services, special collections and archives (187 users in all) provided the balance of data used in the library evaluations. Satisfaction with the Cline Library was tempered by some specific identified needs, such as a lack of needed materials and inadequate parking. Field service users, media services users, and users of special collections and archives generally received the services they sought and rated the personal assistance they received highly. Comments and suggestions are given for improving services in each of these areas. Attachments present the six user surveys. (SLD)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC